Terms and Conditions of Use sojo88 Platform

Welcome to sojo88, an online entertainment platform dedicated to providing a safe, fair, and enjoyable gaming experience. These Terms and Conditions ("Agreement") govern the relationship between you ("Member" or "User") and sojo88 ("Platform", "We").

This agreement applies to all services provided through the website sojo88.pro and the official sojo88 mobile app, including all games, financial transactions, promotions, and customer support services.

Sojo88 operates as an online entertainment platform offering a wide range of game categories including video slots, Live Casino, sports betting, bingo, and e-sports. All services are subject to the terms stated in this document as well as additional policies published on our platform.

To register and use the sojo88 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not listed under any self-exclusion program for responsible gaming.
• Not a resident or citizen of any jurisdiction that prohibits participation in online gaming activities.
• Providing truthful, accurate, and current personal information during registration.

Each individual is only allowed to have one account only at sojo88. Creating multiple accounts or registering an account on behalf of another person is strictly prohibited and may result in the suspension or closure of all associated accounts, including forfeiture of any remaining funds.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. Sojo88 shall not be liable for any losses arising from the disclosure of login details to third parties.

• Use a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each gaming session, especially on shared devices.
• Notify the Sojo88 support team immediately if you suspect any unauthorised activity on your account.
• Keep your personal information up to date whenever changes occur, such as your phone number or email address.

Sojo88 uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account. We strongly encourage all members to enable this additional security feature via account settings.

Sojo88 supports a variety of local payment methods commonly used by Malaysian users, including FPX, Touch 'n Go eWallet, GrabPay, Boost, online bank transfers, and selected cryptocurrencies. All deposits are processed within minutes after confirmation.

Deposit:

• Minimum and maximum deposit amounts vary by payment method and can be viewed on the Deposit page.
• Sojo88 does not charge any deposit processing fees on our end. However, third-party payment providers may apply their own charges.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.

Withdrawal:

• Withdrawal requests are processed within 1–3 business days depending on the chosen withdrawal method.
• Sojo88 reserves the right to request additional document verification before approving withdrawals for anti-money laundering (AML) compliance purposes.
• Withdrawals must be made to the same account or e-wallet used for the deposit. Withdrawals to third-party accounts are not permitted.
• Bonuses that have not met the rollover requirements cannot be withdrawn until the rollover conditions are fully satisfied.

Sojo88 offers a variety of bonuses and promotions to new and existing members. All offers are subject to specific terms set for each promotion. The following are general conditions that apply to all bonuses:

• Each bonus has a rollover requirement (minimum wagering) that must be fulfilled before withdrawals are permitted.
• The welcome bonus is available to new members making their first deposit only.
• Only one promotion may be used at a time unless otherwise stated in the relevant promotion's terms.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Sojo88 reserves the right to void bonuses and wins obtained through exploitation or abuse of the promotions system.
• The expiry date of each bonus is clearly stated in the offer details. Expired bonuses will not be reactivated.

All games available at sojo88 use a Random Number Generator (RNG) that has been independently verified by an accredited third-party audit body. This ensures every game outcome is truly random and cannot be manipulated by any party.

• Each game category has specific rules that can be viewed within the game interface itself.
• The RTP (Return to Player) value for each game is stated in the game information, accessible to all members.
• In the event of a technical disruption during a game session, sojo88 will use system records to determine the valid outcome.
• The use of automation software, bots, or any external tools that provide an unfair advantage is prohibited and may result in account closure.
• Large wins may be subject to additional review before payment is processed.

Sojo88 expects all members to conduct themselves with courtesy and responsibility while using the platform. The following are strictly prohibited:

• Fraud, collusion, or any action that compromises the integrity of the games.
• Use of offensive, threatening, or harassing language in any communication with staff or other members.
• Using the platform for money laundering or any other illegal activity.
• Spreading false or misleading information about sojo88 to third parties.
• Attempting to access unauthorised areas of the platform or exploiting technical vulnerabilities.
• Registering under someone else's name or using a false identity.

Violation of any of the above rules may result in actions ranging from a written warning to permanent account closure without refund of remaining funds if fraud is proven.

Sojo88 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is collected, processed, and stored in accordance with our detailed Privacy Policy.

• Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.
• Sojo88 may share necessary information with legal authorities when required by law.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.
• 256-bit SSL encryption is used to protect all data transmitted between your device and sojo88 servers.

For more information on how we handle your personal data, please refer to our Privacy Policy our complete guide.

Sojo88 provides its platform "as is" and makes no guarantee that the service will always be free from interruptions or technical errors. However, we are committed to maintaining an uptime rate exceeding 99.9% and responding promptly to any technical issues.

• Sojo88 is not responsible for losses arising from internet disruptions on your end or from your internet service provider.
• We are not liable for failures of your personal device that result in losses during a gaming session.
• Game results confirmed by the system are final and cannot be disputed except in cases of proven technical error.
• Sojo88's maximum liability under any circumstances is limited to the total amount you have deposited within the 30 days preceding the claim.

You may close your Sojo88 account at any time by contacting our support team via Live Chat. Prior to closure, any eligible account balance will be processed for withdrawal in accordance with our standard withdrawal policy.

Sojo88 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Confirmed fraud, collusion, or manipulation of the game system.
• Use of multiple accounts or false registration details.
• Serious breach of these terms and conditions following a written warning.
• Suspected activity related to money laundering or illicit financing.
• Official requests from the relevant legal authorities.

In cases of closure due to proven fraud, Sojo88 reserves the right to forfeit all bonus balances and wins obtained through such activity. The original deposit balance may be returned at Sojo88's sole discretion, subject to the outcome of the investigation.

Sojo88 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Changes take effect immediately upon publication on the platform unless a different effective date is specified.

• For significant amendments, sojo88 will notify members via in-platform notification or email at least 7 days before the changes take effect.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.
• If you disagree with any amendment, you must stop using the platform and close your account before the amendment's effective date.

We encourage you to review these Terms and Conditions periodically to ensure you are always aware of the latest rules governing the use of the Sojo88 platform.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the sojo88 platform, our support team is available to assist you at any time.

• Live Chat: Available 24/7 directly within the platform, with a response time of under 3 minutes.
• Email: [email protected] — response within 24 business hours.
• FAQ: Visit the FAQ our page for answers to frequently asked questions.

For issues related to responsible gaming or self-exclusion, please visit the Responsible Gaming our team for further information and assistance.