Privacy Policy & Data Protection sojo88 Privacy

Your privacy is our priority. This document clearly explains how sojo88 collects, uses, stores, and protects your personal information as a member of our platform.

Updated: January 2026 SSL 256-bit Bahasa Melayu
Our Privacy Commitment
  • Data is not sold to third parties
  • Full encryption of all transactions
  • Your right to access & delete your data
  • Data protection law compliance
  • 24/7 support for privacy enquiries

Six Layers of Protection Sojo88 Data

We use the latest technology and industry best practices to ensure your personal data remains secure on the Sojo88 platform at all times.

256-bit SSL Encryption

All data transmitted between your device and sojo88 servers is protected with industry-standard 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.

Two-Factor Authentication

Two-factor authentication (2FA) is available for all Sojo88 accounts. This additional security layer ensures only you can access your account even if your password is compromised.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and continuous round-the-clock threat monitoring.

Transaction Privacy

Every deposit and withdrawal transaction is processed through encrypted payment channels that comply with PCI DSS standards. Your card and bank account details are not stored on our servers.

Regular Independent Audits

Sojo88's security systems and privacy policy are periodically reviewed by certified independent auditors to ensure full compliance with current data protection standards.

Full Control By You

You have the full right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.


Important Notice
This Privacy Policy forms part of the Sojo88 Terms and Conditions. By using our platform, you agree to all provisions stated herein. Effective date: 1 January 2026.
1. Introduction

Sojo88 ("We", "Platform") takes the privacy of every member who registers and uses our services seriously. This Privacy Policy is provided to transparently explain how we handle your personal information, from the point of collection through to storage and deletion.

This document applies to all users of the website sojo88.pro and the official sojo88 mobile app, covering all your interactions with the platform — whether registering, logging in, making a deposit, playing, or contacting our support team.

We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. If you have any questions about how we handle your data, we encourage you to contact us directly via Live Chat or our support email.

By registering for or using the Sojo88 platform, you confirm that you have read and understood this Privacy Policy and agree to how we handle your personal data.

2. Personal Data We Collect

Sojo88 only collects personal data that is strictly necessary to provide our platform services safely and efficiently. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Personal Identity Full name, date of birth, gender, identification number Identity Verification & KYC
Contact Information Email address, phone number, residential address Communication & Account Verification
Financial Data Bank account details, e-wallets, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser, general location Security & Fraud Detection
Activity Data Game records, betting history, session duration Responsible gambling & analytics
Communication Support chat logs, emails, feedback Customer support & service improvement

We do not collect sensitive personal data such as health information, religious beliefs, or political views unless required by law for specific purposes.

3. How We Use Your Data

The personal data we collect is used responsibly for the following purposes only:

  • Account management: Creating, verifying, and maintaining your member account on the sojo88 platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial activities securely and accurately.
  • Legal compliance: Fulfilling anti-money laundering (AML), KYC, and reporting obligations as required by law.
  • Platform security: Detecting and preventing fraud, hacking, duplicate accounts, and other suspicious activities.
  • Responsible gambling: Monitoring gameplay patterns to identify signs of addictive behaviour and provide appropriate assistance.
  • Service improvement: Analysing platform usage to improve the overall user experience.
  • Service communications: Sending important notifications related to your account, transactions, and policy updates.
  • Promotions (with consent): Sending relevant offers and promotions to members who have consented to receive marketing communications.

We will not use your data for any purposes beyond those stated above without first obtaining your explicit consent.

4. Data Sharing With Third Parties

Sojo88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may share your information with the following parties:

  • Payment providers: Payment gateways and financial institutions required to process your transactions. They are subject to strict confidentiality agreements.
  • Game software providers: Gaming software companies that provide games on our platform may receive the minimal technical data required to function.
  • Legal authorities: When required by court order, government regulation, or a legitimate criminal investigation.
  • Technical service providers: Companies that assist with the technical operations of our platform, such as cloud services and security monitoring, are subject to strict data processing agreements.

All third parties we work with are required to handle your data in accordance with the same strict privacy standards as our own policy. We do not permit them to use your data for their own independent purposes.

5. Data Security

Sojo88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

  • End-to-end encryption for all sensitive data communications between the platform and users.
  • Multi-layered firewall and intrusion detection system (IDS) operating around the clock.
  • Strict internal access controls — only staff who need it can access member personal data, and every access is automatically logged.
  • Regular security testing and vulnerability assessments conducted by independent cybersecurity experts.
  • A clear incident response procedure to address any data breach swiftly and effectively.
  • Encrypted data backups stored at separate secure locations to ensure service continuity.

While we take all reasonable precautions, no security system is completely perfect. We encourage you to also play your part in keeping your account secure by using a strong password, enabling 2FA, and not sharing your login credentials.

6. Cookies & Tracking Technologies

Sojo88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us improve navigation and site speed.
  • Functional cookies: Saving your preferences such as language, display settings, and personal preferences for a smoother return experience.
  • Analytics cookies: Helping us understand aggregated, anonymised usage patterns for ongoing platform improvement.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the Sojo88 platform. For cookie management guidance specific to your browser, please refer to your browser's official documentation.

7. Your Rights Regarding Personal Data

As a sojo88 member and individual whose data we process, you have certain rights under applicable data protection laws:

Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data, subject to legal obligations.
Right to Object
Object to the processing of your data for direct marketing purposes.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restriction
Request restriction of data processing under certain circumstances.

To exercise any of the above rights, please contact the sojo88 support team via Live Chat or email. We will process your request within 30 calendar days.

8. Data Retention Period

Sojo88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active account data: Retained for the duration your account is active, plus the period required to resolve any related transactions or claims.
  • Financial records & KYC: Retained for a minimum of 7 years after account closure in accordance with Malaysia's AML and financial legal requirements.
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Technical data & access logs: Retained for 12 months for security and incident investigation purposes.
  • After account closure: Data not required for legal obligations will be deleted or anonymised within 90 days of an account closure request.
9. Children's Privacy

The sojo88 platform is exclusively for individuals who are aged 18 years and above only. We do not knowingly collect, store, or process personal data from underage individuals.

All registration applications go through a current age verification process. If we find that personal data of an underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.

If you believe we may have collected data from someone under the age of 18, please contact us immediately at [email protected] so we can take appropriate action.

10. Privacy Policy Amendments

Sojo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform service improvements.

  • Any significant amendments will be communicated to members via in-platform notifications or email at least 7 days before taking effect.
  • The "Updated" date at the top of this page will reflect the latest version of the Privacy Policy.
  • Continued use of the sojo88 platform after the effective date of any amendment constitutes acceptance of the updated privacy terms.
  • You are encouraged to review this page periodically to stay informed of how we currently handle your data.
11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

Support Email
Response within 24 hours
Live Chat
Available via the platform
Support 24 hours a day, 7 days a week

We are committed to addressing every privacy inquiry seriously and transparently. All complaints will be investigated and responded to within a reasonable timeframe in accordance with our internal procedures.


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